Training Coordination

Ease the burden on training operations, stabilize processes, and provide operational support for live formats from preparation through reporting.

Reducing the operational workload so there's more time for the important issues.

Training Coordination complements the traperto platform by providing operational execution capabilities. Recurring tasks related to organization, maintenance, communication, follow-up, and reporting are reliably managed. Your dedicated point of contact provides a clear overview, ensures smooth processes, and consolidates responsibilities.

LMS Maintenance and System Administration

Ongoing system maintenance translates into reliable performance.

If learning programs, schedules, and settings require ongoing maintenance, this can quickly tie up internal resources on a day-to-day basis. As part of Training Coordination, your point of contact will handle this operational system work and ensure that content, processes, and settings remain accurately reflected in the LMS. This way, your learning platform is always up to date and ready for use, without HR or L&D having to handle it themselves.

    • Management of Webinar and In-Person Events

    • Uploading e-training courses and learning materials

    • Assignment of Approval Processes

    • Administration of Certificate Settings

    • Managing Feedback Settings

    • Maintaining more complex structures, such as learning paths

Event Preparation and Organizational Coordination

Organizational preparation leads to a predictable training process.

Right before a training session takes place, there are many details that need to be coordinated, which require time and attention internally. Your traperto training coordinator takes full responsibility for these organizational preparations—from the people and locations involved to all communication related to the session. This turns many individual tasks into a predictable process that lightens the load on those involved and ensures that sessions take place as scheduled.

    • Create Training Locations and Rooms

    • Add Hotels

    • Create Training Agencies & Trainers

    • Coordination of trainers, agencies, and external stakeholders

    • Prepare and Support Communication with Participants

Follow-up on appointments and ongoing support

Training sessions do not end at the scheduled time but are followed up on an ongoing basis.

A training session isn’t simply over once the session ends. traperto’s Training Coordination ensures that participants, feedback, and open questions are managed in a structured manner and that follow-up actions are properly tracked. This creates continuity in the process, even beyond the actual session.

    • Follow-up with Participants After the Appointment

    • Support with Feedback Analysis

    • Follow-up on Ongoing Training Activities

    • Handling Inquiries

    • Written & Phone Support

    • Dedicated Point of Contact

Reporting, Controlling, and Capacity Management

Operational data serves as the basis for planning and management.

Your training operations need more than just individual schedules. With our Training Coordination system, we provide transparency regarding participation, training hours, and capacity utilization, and highlight operational trends early on. This forms the foundation for better planning, capacity management, and the targeted management of recurring activities.

    • Reports on Attendance, Study Time, and Training Utilization

    • Support for Increasing Capacity Utilization Rates

    • Support for Capacity Management

    • Monitoring Cancellation Rates

    • Proactive Planning to Reduce Cancellation Rates

Industries & Clients

Vodafone, Deichmann, Motel One , and many more: Put your trust in the experience of market leaders who have been using the traperto Campus LMS for years and value our partnership as equals.

  • Michael Domhan, Expert in Sales Tools & Processes at Vodafone.

    Vodafone

    "For more than 10 years, traperto has been our trusted LMS provider for the retail sector. Our partnership is based on trust and reliability. The requirements we specify always result in meaningful and effective product innovations. traperto thinks proactively and is always solution-oriented."

    Michael Domhan
    Expert in Sales Tools & Processes

  • Kerstin Winkelmann, Head of Human Relations at Motel One.

    Motel One

    "Even six years after we began working with traperto, our collaboration remains respectful and forward-looking. We value the solution-oriented approach and the conceptual exchange with the entire traperto team, and we can say, just as we did at the beginning: Our collaboration with traperto is a partnership among equals."

    Kerstin Winkelmann
    Head of Human Relations

  • Felix Rüger, Digital Learning Specialist at Oldenburgische Landesbank.

    Oldenburgische Landesbank

    "Not an off-the-shelf system: Despite standardized processes, additional customization options and interfaces are a key factor in our ability to keep pace with evolving challenges. The system is well-designed and features a modern, intuitive interface."

    Felix Rüger
    Digital Learning Specialist

  • Markus Metzger, Store Operations Manager at Vodafone.

    Vodafone

    "A flexible tool that's perfectly tailored to our needs—very intuitive to use, high-performing, and reliable. The implementation went smoothly, and our collaboration has always been pleasant and very professional."

    Markus Metzger
    Store Operations Manager

  • Gregor Lieber, HR Developer at VRM.

    VRM

    "Very intuitive to use and easy to manage: The traperto LMS enables us to manage and coordinate our training portfolio across various formats. Approval processes tailored specifically to our company facilitate the targeted rollout of all initiatives."

    Gregor Lieber
    Human Resources Developer

  • Lena Meisel, Human Resources Development Specialist at Kraftanlagen.

    Kraftanlagen

    "The traperto Campus offers intuitive and easy-to-use functionality for all user groups. Thanks to various customization options, it is tailored to our needs, provides transparency across all learning processes, and is widely accepted by all users. Our collaboration with traperto is always reliable, prompt, and solution-oriented."

    Lena Meisel
    Human Resources Development Specialist

  • Leonie Marka, Director of Learning Experience at Motel One Group.

    Motel One Group

    "The support is highly customized and personal. Through collaborative workshops, we were able to influence the standard software and help shape its direction. The software's ongoing development has led to a high level of acceptance among our target groups."

    Leonie Marka
    Director of Learning Experience

  • Nina S., Human Resources Development Specialist at a financial services company.

    Financial Service Company

    "The support provided by traperto's project manager is comprehensive, personalized, and consistently of the highest quality. The support team's response and resolution times are outstanding. Our collaboration always takes place in a pleasant atmosphere, on an equal footing, and with the goal of finding the best possible solution."

    Nina S.
    Human Resources Development Specialist

  • Julia Stein, Head of Talent Development Management & Learning at KiK.

    KiK

    "Our international corporate structure requires an LMS that greatly simplifies the complexity of the training business and offers the necessary flexibility. With traperto Campus, we can roll out a wide variety of languages and efficiently manage our employee development across locations and countries."

    Julia Stein
    Head of Talent Development, Management & Learning

FAQ

  • The traperto Training Coordination service is an operational service designed to organize and support in-house training processes. 

    Recurring tasks related to LMS maintenance, scheduling, communication, follow-up, and reporting are handled by traperto. This takes the burden off internal teams and ensures that training processes are reliably implemented during day-to-day operations. 

  • Training Coordination is ideal for companies that lack the time, resources, or staff capacity to handle day-to-day operational tasks. 

    This service can be particularly helpful in reducing the workload associated with extensive training portfolios, numerous appointments, multiple locations, or complex coordination processes. As a result, HR and L&D teams gain more time to focus on strategic tasks and the further development of their learning offerings. 

  • As part of its Training Coordination efforts, traperto handles the ongoing maintenance of relevant content, dates, and settings in the Campus LMS. 

    This includes, among other things, adding e-training courses and learning materials, managing webinar and in-person sessions, and administering approval, certification, and feedback settings.

  • traperto supports the organizational planning of in-person training sessions, webinars, and other live formats. 

    Training locations, rooms, hotels, trainees, agencies, and other stakeholders can be set up and coordinated. Communication with participants is also organized and supported, ensuring that the many individual tasks come together to form a predictable training process. 

  • The Training Coordination team continues to support a training program even after the actual session has ended. 

    For example, traperto handles the subsequent maintenance of participant data, assists with feedback analysis, and addresses any outstanding questions. Ongoing tasks are followed up in a structured manner to ensure that information and processing statuses are fully documented in the system. 

  • Yes, a dedicated contact person at traperto will assist you with Training Coordination. 

    Your contact person is familiar with your processes, consolidates responsibilities, and provides ongoing support for recurring tasks. Depending on the agreed-upon scope of services, inquiries can be handled in writing or by phone without requiring internal staff to coordinate each process themselves. 

  • The Training Coordination team prepares operational training data for the planning and management of your training operations. 

    Reports on attendance, learning time, and training utilization provide transparency regarding actual usage. In addition, utilization and cancellation rates can be monitored to plan recurring activities more proactively and make better use of available capacity. 

  • Traperto's seminar management system digitizes training processes, while the Training Coordination team handles day-to-day operational tasks. 

    Bookings, schedules, resources, and communication processes are managed in a structured manner through the platform. traperto also provides support for the day-to-day management, coordination, follow-up, and evaluation of these processes, ensuring that companies not only receive the right software but can also reduce the workload on their training staff. 

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traperto Campus LMS with classes and training programs on a tablet